TERMS & CONDITIONS

AGREEMENT

Welcome to Star Image Supply Inc.

By using this Site, you agree to be bound

by, and to comply with, these Terms and Conditions unless you offer different

terms that are accepted in writing by Star Image Supply. You also agree to

comply with any guidelines or rules posted on the Site regarding any Product or

Service. All such guidelines and rules posted are hereby incorporated by

reference into these Terms and Conditions. If you are dissatisfied with the

Site, its content or Terms or Conditions or other legal notices, you agree that

your sole and exclusive remedy is to discontinue using this Site.

PLEASE NOTE: We reserve the right, at our

sole discretion, to change, modify or otherwise alter these Terms and

Conditions at any time. Unless otherwise indicated, amendments will become

effective immediately. Please review these Terms and Conditions periodically.

Your continued use of the Site following the posting of changes and/or

modifications will constitute your acceptance of the revised Terms and

Conditions and the reasonableness of these standards for notice of changes,

whether or not you actually reviewed them.

Please read these terms carefully because

they contain legal obligations.

1. PRIVACY

To understand our privacy practices and

your privacy rights please review our Privacy Policy posted on our site.

2. COMMUNICATIONS

When you visit Star Image Supply, purchase

products or services through the Site, or instigate contact through our

customer service department, you are communicating with us electronically. We

will also communicate with you via email, phone, mail or by posting notices on

and/or updates to the Site. By using the Site, you hereby agree that all

agreements, notices, disclosures and other communications that we provide to

you electronically satisfy any legal requirement that such communications be in

writing.

We welcome your feedback about the Site.

However, any comments, ideas, notes, messages, suggestions or other

communications sent to the Site shall be and remain the exclusive property of Star

Image Supply, and we may use all such communications in any manner, including

reproducing, disclosing and publishing such communications, all without

compensation to you.

3. ELIGIBILITY

Star Image Supply does not intend the Site

to be used by individuals under the age of 18 (a Minor) without the

supervision of a parent or guardian 18 years of age or older (a

Guardian). Star Image Supply relies upon Guardians to determine if

any content or items available on the Site is inappropriate for the viewing,

access or purchase by such Minors. If a User is a Minor, he/she may use the

Site only under the supervision of a Guardian. If you are making a purchase on

behalf of a business or third party through the Site you must have the

authority to bind them to these Site Terms and Conditions.

By entering any information on this Site,

you represent and warrant that you: (i) are at least 18 years of age or are

using the site under the supervision of a Guardian; (ii) are using your actual

identity; (iii) have provided only true, accurate, current and complete

information; (iv) any billing address and phone number You provide will be the

address and phone number Your credit card bank has on file for you; (v) will

maintain and promptly update the information that you provide to keep it true,

accurate, current and complete; and (vi) are not using the Site for any

improper purpose. If you provide any information that is untrue, inaccurate,

not current or incomplete, or we have reasonable grounds to suspect that such

information is untrue, inaccurate, not current or incomplete, we may suspend or

terminate your account and refuse any and all current and future use of the

Site.

4. ORDER AND PAYMENT TERMS

You agree that Your placement of any Order

for any program or product/products offered by Star Image Supply on the Site is

sufficient to satisfy the Statute of Frauds, and no further writing is

required. Terms of payment are within Star Image Supply sole discretion, and

unless otherwise agreed in writing, payment must be received by Star Image

Supply prior to acceptance of an order. Star Image Supply may accept payment

via Visa, MasterCard, Discover and American Express (other credit or debit

cards may be added or removed at Star Image Supply sole discretion). Orders are

not binding until the order is accepted by Star Image Supply and Star Image

Supply may cancel or limit an order any time after it has been placed in its

sole discretion. Star Image Supply expressly conditions its acceptance of Your

order and Your agreement to these Terms and Conditions Site Terms.

5. SHIPPING

Unless otherwise noted, Star Image Supply

will make best efforts to ship merchandise by end of day, with the receipt of a

properly completed order, but this is only an estimate. You understand that

product availability may be limited and particular products may not be

available for immediate delivery. Star Image Supply shall not be liable for any

loss, damage, cost or expense related to any delay in shipment or delivery.

Title to any product and risk of loss passes from Star Image Supply to You upon

shipment from Companies facility.

6. CONFIRMING, CANCELING & CHANGING

YOUR ORDER/ORDERS

For orders that have already been shipped,

You can confirm the date and method of shipment, an estimated date of arrival,

and a tracking number, only if applicable. As long as Your order or merchandise

from Star Image Supply has not yet entered the shipping process, You can change

the details via telephone. Star Image Supply will not provide reimbursement for

shipping and handling charges once the order has entered the shipping process.

7. RETURNS, REFUNDS AND EXCHANGES

CONDITIONS

a) If you wish to return a product for any

reason, you must first contact our Guest Services department for a Return

Merchandise Authorization (RMA) number before sending your product back to

us. 

b) If you are requesting a refund, RMAs

will be given within 30 days from the original date of shipment. 

c) If you are requesting an even exchange

of any of our products due to being defective, RMAs will be given within 6

months from the original shipment date. However, we retain the right not to

service a customer who abuses our return policy system. 

d) Please send your request for an RMA via

email to admin@starimagesupply.com and a picture of the cartridge if possible,

to obtain your RMA number and instructions on where to ship your return. No

returns will be accepted without an Star Image Supply Inc Return Merchandise

Authorization (RMA) number. 

e) We cannot accept depleted items or items

purchased from other retailers. Make sure that you return manuals and

accessories with your return. If requesting a refund, please also enclose all

promotional items that were included with your order. Also, to expedite your

return we request that you enclose a copy of the original order receipt or

packing slip as proof of purchase. 

f) After you have received an RMA number

from our Guest Services department, you must write the RMA number on the

outside of the package under our shipping address. Please do not write any

other correspondence to us on the outside of the box. All returned merchandise

must be received within ten (10) business days of the issuance of the RMA

number and return instructions. Failure to do so could result in a delay or

complete forfeiture of a refund, if applicable. 

g) If you are returning an unneeded or

wrongly ordered non-defective product, you may be subject to a 15% restocking fee

at our discretion. In cases where you return one item that is unneeded or

wrongly ordered along with other defective items, we reserve the discretion

whether or not to charge you the 15% restocking fee for the unneeded/wrongly

ordered item. 

h) We do not reimburse or refund you for

any shipping fees, including return shipping fees. We are not responsible for

lost or untraceable return shipments. We strongly recommend that you send your

return using a shipping company that provides you with a way to track your

package.

8. TERMS OF LIMITED WARRANTY

In addition to our 30 day money back

guarantee, we at Star Image Supply also warrant to the original customer

purchasing such products directly from Star Image Supply that all such products

sold will be free from defects in materials and workmanship affecting form, fit

and function. We have to limit any claim under this warranty to the customer

who purchased such product and only while such customer owns such product. Any

claim with respect to such products where the purchaser seeks a refund of the

purchase price must be made 1 year from the original date of shipment by Star

Image Supply. The purchaser can make claims to receive replacement product for

a period of 1 year from the original date of shipment by Star Image Supply.

The Limited Warranty covers only defects

arising under normal use and does not include malfunctions or failures

resulting from misuse, abuse, neglect, alteration, problems with electrical

power, and usage not in accordance with product instructions, acts of nature or

improper installation or repairs made by anyone other than Star Image Supply.

9. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT

YOUR USE OF THE SITE IS AT YOUR SOLE RISK AND THAT THE PRODUCTS AND SERVICES

ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. OUR

WARRANTIES ONLY COVER DEFECTS ARISING UNDER NORMAL USE AND DO NOT INCLUDE

MALFUNCTIONS OR FAILURES RESULTING FROM MISUSE, ABUSE, NEGLECT, ALTERATION,

USAGE NOT IN ACCORDANCE WITH PRODUCT INSTRUCTIONS OR ACTS OF NATURE OR THIRD

PARTIES.

EXCEPT AS EXPRESSLY PROVIDED HEREIN WE

EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO (i) IMPLIED WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE, AND

NON-INFRINGEMENT; (ii) WARRANTIES AS TO THE OPERATION OF SITE, OR THE

INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED OR OFFERED THEREON; (iii)

WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; (iv) WARRANTIES

AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION, CONTENT,

SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE OR THAT THE CONTENT PROVIDED

ON THE SITE IS APPLICABLE TO, OR APPROPRIATE FOR USE IN, LOCATIONS OUTSIDE OF

THE UNITED STATES; OR (v) THAT THE SITE, ITS SERVERS, OR E-MAILS SENT FROM OR

ON BEHALF OF Company ARE FREE OF VIRUSES, SCRIPTS, TROJAN HORSES, WORMS OR

OTHER HARMFUL COMPONENTS.

ANY PRODUCTS PURCHASED, MATERIAL DOWNLOADED

OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION

AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM

OR PRINTERS THAT RESULTS FROM YOUR USE OF THIS SITE, OUR PRODUCTS OR OPENING

ANY EMAIL SENT BY US. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,

OBTAINED BY YOU FROM US OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY

NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.

EXCEPT AS EXPRESSLY STATED HEREIN WE MAKE

NO WARRANTY THAT: (i) ANY PRODUCT OR SERVICE WILL MEET YOUR REQUIREMENTS; (ii)

ANY PRODUCT OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;

(iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY PRODUCT OR SERVICE

WILL BE ACCURATE OR RELIABLE: (iv) THE QUALITY OF ANY PRODUCT, SERVICE,

INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH ANY PRODUCT

OR SERVICE WILL MEET YOUR EXPECTATIONS; OR (v) ANY DEFECTS WILL BE CORRECTED.

10. PRODUCT DESCRIPTION, TYPOGRAPHICAL

ERRORS, THIRD PARTY SITES

Star Image Supply attempts to be as

accurate as possible with our product descriptions. However, Star Image Supply

does not warrant that product descriptions or other content of this site is

accurate, complete, reliable, current, or error-free. If a product offered is

not as described, your sole remedy is to return it in unused condition. PRICES

AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THIS SITE ARE SUBJECT

TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a

product or service on this Site does not imply that the product or service is

presently available. All orders of products or services are subject to

prevailing law, including, as appropriate, export and import regulations and

boycotting restrictions, if any, imposed by governing bodies having

jurisdiction over such orders, products or services.

You should note that product comparisons do

not imply that all products compared are available, or in the case of

functional equivalency, that performance or other characteristics are exactly

comparable.

In the event a product or service is listed

at an incorrect price due to typographical error or error in pricing

information received from our suppliers, Star Image Supply shall have the right

to refuse or cancel any orders placed for product or service listed at the

incorrect price whether or not the order has been confirmed and your credit

card charged. If your credit card has already been charged for the purchase and

your order is cancelled, Star Image Supply shall issue a credit to your credit

card account in the amount of the incorrect price.

Star Image Supply is not responsible for

the content of any sites that may be linked to or from this Site. These links

are provided for your convenience only and you access them at your own risk.

Any other web site accessed from this Site is independent from Star Image

Supply, and Star Image Supply has no control over the content of that other web

site. In addition, a link to any other web site does not imply that Star Image

Supply endorses or accepts any responsibility for the content or use of such

other web site. In no event shall any reference to any third party or third

party product or service be construed as an approval or endorsement by Star

Image Supply of that third party or of any product or service provided by a

third party.

11. MODIFICATIONS TO SERVICE

We may modify, suspend or discontinue any

Product, Service or Promotion in our sole discretion without prior notice. We

reserve the right to reject any order you place with us, and/or to limit

quantities on any order, without giving any reason. If we reject your order, we

will generally attempt to notify you using the email address you gave us when

you placed the order.

12. USER CONDUCT

Any conduct by you that in our sole

discretion restricts or inhibits any other user from using or enjoying the Site

(or any linked site) will not be permitted. You agree not to access or attempt

to access the non-public areas of the Site or any other users

password-protected information or impersonate any person or entity or otherwise

falsely state or misrepresent your affiliation with a person or entity. Your

agree that your data, content, and any information provided or used on Site, as

well as your use of our Site, Products and Services will not infringe or

facilitate infringement on any copyright, patent, trademark, trade secret, or

other proprietary, publicity, or privacy rights (collectively

Rights) of any party, including the Rights of third-parties; or

contain or promote any viruses, Trojan horses, worms, time bombs or other

computer programming or code that is designed or intended to damage, destroy,

intercept, download, interfere, manipulate, or otherwise interrupt or

expropriate the Site, data, personal information, software, equipment, servers

or content or facilitate or promote hacking or similar conduct.

We may elect to electronically monitor

areas of the Site and may disclose any content, records, or electronic

communication of any kind (i) to satisfy any law, regulation, or government

request; (ii) if such disclosure is necessary or appropriate to operate the

Site; or (iii) to protect our rights or property or the rights of the users,

sponsors, providers, licensors, or merchants.

13. ACCOUNT MAINTENANCE

User accepts full responsibility for (i)

keeping his or her account password confidential and secured, (ii) restricting

access to such Users computer; and (iii) keeping the e-mail address associated

with that account current. User accepts full responsibility for all activities

that occur within such Users account. You agree to immediately notify us of any

unauthorized use of your password or account or any other breach of security. Star

Image Supply will not be responsible for any loss or damage arising from your

failure to comply with your responsibilities and obligations under these Terms

and Conditions.

We reserve the right to delete or change

any username or password at any time and for any reason. We may suspend or

terminate your account or your use of this Site at any time, for any reason or

for no reason at all. You are personally liable for any orders that you place

or charges that you incur prior to termination.

14. LIMITATION OF LIABILITY

YOU UNDERSTAND AND AGREE THAT EXCEPT AS

EXPRESSLY SET FORTH HEREIN OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR

ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING, OR DISTRIBUTING

THE SITE OR RELATED PRODUCTS OR SERVICES (COLLECTIVELY THE COMPANY

UMBRELLA) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO,

DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN

IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

(i) YOUR USE OR INABILITY TO USE THE SITE OR OUR PRODUCTS; (ii) THE COST OF

PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA,

INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR

TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED

ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR

CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) OR ACTS OF NATURE, FORCES, OR

CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET

FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT OR OTHER

EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS,

INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES,

FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF

DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR

LOSS OF OR FLUCTUATIONS IN HEAT, LIGHT, OR AIR CONDITIONING or (vi) ANY OTHER

MATTER RELATING TO THE SITE HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY

(INCLUDING NEGLIGENCE). IN NO EVENT SHALL OUR TOTAL LIABILTY TO YOU FOR ALL

DAMAGES, LOSSES AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING BUT

NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY,

TO COMPANY OR $30.00 (WHICHEVER IS GREATER).

THE FOREGOING LIMITATIONS SHALL APPLY

NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR

INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, OUR LIABILITY IN SUCH

JURISDICTION SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15. INDEMNITY

By using the Site web sites you agree to

indemnify Star Image Supply and hold them harmless from any and all claims and

expenses, including (without limitation) attorneys fees, arising from your use

of the Site web sites, your use of the Products and Services, or your

submission of ideas and/or related materials to Star Image Supply or from any

persons use of any ID, membership or password you maintain with any portion of

the Site, regardless of whether such use is authorized by you.

16. COPYRIGHT AND TRADEMARK NOTICE

All marks and graphics are the property of Star

Image Supply. All rights reserved. Except as expressly provided, nothing within

the Site shall be construed as conferring any license under our or any third

partys intellectual property rights, whether by estoppels, implication, waiver,

or otherwise. Without limiting the generality of the foregoing, you acknowledge

and agree that all content available through and used to operate the Site and

its services is protected by copyright, trademark, patent, or other proprietary

rights of Star Image Supply and its affiliates, licensors, and service

providers. You agree not to: (a) modify, alter, or deface any of the

trademarks, service marks, trade dress (collectively Trademarks) or

other intellectual property made available by us in connection with the Site;

(b) hold yourself out as in any way sponsored by, affiliated with, or endorsed

by us, or any of our affiliates or service providers; (c) use any of the

Trademarks or other content accessible through the Site for any purpose other

than the purpose for which we have made it available to you; (d) defame or

disparage us, our Trademarks, or any aspect of the Site; and (e) adapt,

translate, modify, decompile, disassemble, or reverse engineer the Site or any

software or programs used in connection with it or its Products and Services.

Links to the Site without Star Image Supply express written permission are

strictly prohibited. The framing, mirroring, scraping or data mining of the

Site or any of its content in any form and by any method is expressly

prohibited.

17. INTELLECTUAL PROPERTY INFRINGEMENT

CLAIMS

It is the policy of the Company to respond

expeditiously to claims of intellectual property infringement. We will promptly

process and investigate notices of alleged infringement and will take

appropriate actions under the Digital Millennium Copyright Act

(DMCA) and other applicable intellectual property laws. Notices of

claimed infringement should be directed to:

Registered Copyright Agent 

Star Image Supply LLC

1043 Andrews Drive

West Chester, PA 19380

18. PLACE OF PERFORMANCE

You understand and agree that Star Image

Supply does business only in the United States of America. Star Image Supply

does not own or operate any facilities outside of California, Pennsylvania.

References to any Star Image Supply product or service do not constitute an

offer to sell or supply that product or service, nor does it mean that the

product or service is available in all jurisdictions. Those who choose to

access this site from locations outside do so at their own initiative and are

responsible for compliance with all applicable local laws.

19. DISPUTE RESOLUTION

This Agreement will be governed by and

construed in accordance with the laws of the State of California, as it is

applied to agreements entered into and performed therein, and excluding (i) the

United Nations Convention on Contracts for the International Sale of Goods;

(ii) the 1974 Convention on the Limitation Period in the International Sale of

Goods; and (iii) the Protocol amending the 1974 Convention, done at Vienna

April 11, 1980. Any action brought to enforce this Agreement or matters related

to the Site will be brought in either the State or Federal Courts in Orange

County, California and You hereby consent to jurisdiction and venue in Orange

County, California for such purpose, waive the personal service of any process

upon them and agree that service may be effected by overnight mail (using a

commercially recognized service) or by U.S. mail with delivery receipt to the

address you provided to Company). Notwithstanding anything contained in this

Agreement to the contrary, Company shall have the right to institute judicial

proceedings against you or anyone acting by, through or under you, in order to

enforce Companies rights hereunder through reformation of contract, specific

performance, injunction or similar equitable relief. Any claim or cause of

action you have with respect to use of the Site must be commenced within one

(1) year after the claim arises.

20. NOTICE

Except as explicitly stated otherwise, any

notices provided by us may be made by an updated posting on the Site, by postal

mail or by email to the most recent address that you have provided. Notices to

us shall be given by postal mail or e-mail

21. LANGUAGE

It is the express will of the parties that

this agreement and all related documents have been drawn up in English.

22. SEVERABILITY, NON-WAIVER AND MERGER.

If any provision of these Terms and

Conditions is held to be invalid or unenforceable, the provision shall be

removed (or interpreted, if possible, in a manner as to be enforceable), and

the remaining provisions shall be enforced. Headings are for reference purposes

only and in no way define, limit, construe or describe the scope or extent of

such section. Our failure to act with respect to a breach by you or others does

not waive our right to act with respect to subsequent or similar breaches.

These Terms and Conditions set forth the entire understanding and agreement

between us with respect to the subject matter contained herein and supersede

any other agreement, proposals and communications, written or oral, between Star

Image Supply representatives and you with respect to the subject matter hereof,

including any terms and conditions on any of customers documents or purchase

orders. ANY ADDITIONAL, DIFFERENT OR CONFLICTING TERMS AND CONDITIONS ON ANY

SUCH DOCUMENT ISSUED BY CUSTOMER AT ANY TIME ARE HEREBY OBJECTED TO BY STAR

IMAGE SUPPLY, AND ANY SUCH DOCUMENT SHALL BE WHOLLY INAPPLICABLE TO ANY SALE

MADE HEREUNDER AND SHALL NOT BE BINDING IN ANY WAY ON STAR IMAGE SUPPLY.

23. NO JOINT VENTURE, NO DEROGATION OF

RIGHTS.

You agree that no joint venture,

partnership, employment, or agency relationship exists between you and Star

Image Supply as a result of these Terms and Conditions or your use of the Site.

Our performance of these Terms and Conditions is subject to existing laws and

legal process, and nothing contained herein is in derogation of our right to

comply with governmental, court and law enforcement requests or requirements

relating to your use of the Site or information provided to or gathered by us

with respect to such use.

24. ASSIGNMENT.

Star Image Supply may not assign its rights

or obligations hereunder without the express prior written consent of Star

Image Supply. This agreement shall be binding upon the heirs, successors and

assigns of the parties hereto.